E-Cyber Adda

At E Cyber Adda, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you access or use our services. By using our platform, you consent to the practices described in this policy. Please take a moment to read it thoroughly.

1. Information We Collect

We collect personal information in order to provide you with our services. This may include:

• Personal Identification Information: Name, contact details (email, phone number), and other information you provide when using our services.
• Government Documents: Details related to Aadhar, PAN card, income certificate, caste and domicile certificates, etc., which are required for service completion.
• Payment Information: Billing address and payment details (credit/debit card information, bank details) for processing transactions related to the services.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and complete the services you request.
• To communicate with you about your orders, services, and updates.
• To provide customer support, including responding to your inquiries and resolving issues.
• To improve our services by understanding how users interact with our platform.
• To comply with legal and regulatory requirements.

3. Data Security

We implement a variety of security measures to ensure the protection of your personal information. These include secure servers, encryption technology, and regular security audits. However, please note that no method of electronic transmission or storage is completely secure, and while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

4. Sharing of Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors or service providers who assist in delivering our services, such as payment processing, government portals, or document verification.
• Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your user experience on our website. Cookies help us remember your preferences, track user activity, and improve the performance of our platform. You can disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

6. Your Rights

You have the following rights regarding your personal information:

• Access You can request a copy of the personal information we hold about you.
• Correction If any of your personal details are incorrect or incomplete, you can request corrections.
• Deletion You can request that we delete your personal information, subject to legal or contractual obligations.
• Opt-out: You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. These websites have their own privacy policies, and we do not assume responsibility for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal data from someone under the age of 18, we will take steps to delete such information as quickly as possible.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will post the updated policy on our website and update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Email: info@e-cyberadda.com

Phone: +91 9220512073

Thank you for trusting E Cyber Adda with your online service needs! We are committed to ensuring your privacy and the security of your personal data.

Date: 05 December 2024