E-Cyber Adda
At E Cyber Adda, we are committed to providing you with efficient and reliable online services. However, due to the nature of our services, the following cancellation and refund policies apply:
1. Cancellation Policy
- Cancellation of Services: Once a service request has been submitted and processing has begun, cancellations are not possible. This is because our services often involve direct interactions with government portals or third-party service providers, which cannot be reversed or stopped once initiated.
- Service Processing Delay: If there is a significant delay in processing your request (outside of our control), you may contact us to discuss the issue. However, cancellation will not be accepted once the service is in progress.
2. Refund Policy
- Non-Refundable Services: All fees paid for services are non-refundable once the processing of the service has begun. This is because we engage directly with official government systems, and once the service is initiated, we cannot reverse or return payments.
- Refund Eligibility: In exceptional cases, such as if we fail to provide the service as described (due to an error on our part), we will assess the situation and may offer a partial or full refund. Refunds will be processed after a thorough review of the case.
- Refund Process: If you are eligible for a refund, please contact our customer support team at info@e-cyberadda.com Once a refund request is made, it will be reviewed, and if approved, the refund will be processed back to the original payment method. Refunds may take up to 7-10 business days to reflect in your account.
3. Disputes
If you have any issues with the services you’ve received, please reach out to us as soon as possible. We are committed to resolving any concerns. If a resolution cannot be reached, disputes will be handled in accordance with the laws and regulations of India.
4. Changes to This Policy
We reserve the right to update or modify this Cancellation & Refund Policy at any time. All changes will be posted on this page, and the updated date will be reflected at the top of this policy. We encourage you to review this policy regularly to stay informed about our terms.
5. Contact Us
If you have any questions or concerns regarding cancellations or refunds, please contact our customer support team:
Email: info@e-cyberadda.com
Phone: +91 9220512073
Thank you for choosing E Cyber Adda! We value your trust and are dedicated to providing a smooth and efficient experience for all your online service needs.
Date: 05 December 2024
